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Naija Drip

Dispute Resolution Policy

Dispute Resolution Policy

  • Process: Buyer reports issue → Funds held → Vendor responds → NaijaDrip investigates → Resolution within 14 days.
  • Escalation: Arbitration/legal if unresolved.
  • Transparency: Both parties informed throughout.
  • Fairness: Decisions based on evidence, product condition, and compliance.

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